
If the problem moves to the new button it is a software setting or application issue and hardware troubleshooting cannot resolve it.
If you’re not sure if the problem is a hardware or software issue, try switching the buttons in the settings (left click becomes right click and right click becomes left click).
Windows only - if it works on a different computer, then the issue might be related to a USB chipset driver. If it makes a difference, try updating the motherboard USB chipset driver.
Windows only - try a different USB port. Unpair/repair or disconnect/reconnect hardware. Verify the product or receiver is connected directly to the computer and not to a hub, extender, switch or something similar. Clean the button/key with compressed air. Button/key/control gets stuck or responds intermittently. Repeating or strange characters when typing on the keyboard.
Single-click results in double-click (mice and pointers).